Customers Rate ISYS® Case Managers




  4.85 / 5 Stars


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ISYS® provides ‘Best in Service’ and ‘Best in Outcomes’ nurse case management (NCM) and related services to the workers’ compensation (WC) industry’s most discerning claims professionals (CPs). ISYS field case managers (FCMs) and telephonic case managers (TCMs) currently service the needs of injured and disabled workers, employers, direct insurers and third-party administrators (TPAs) throughout California (CA), Nevada (NV), Arizona (AZ), New Mexico (NM) and Texas (TX). ISYS® case managers are trained to provide the entire spectrum of case management services, from onsite medical case management to catastrophic nurse case management to telephonic case management. At ISYS® we are dedicated to intensive injury management, early intervention and CaseSmart® return-to-work (RTW) solutions.

96% of Customers find ISYS® Case Managers interventions meet their needs

ISYS® Case Management (CM) Services:


Onsite Medical Case Management (NCM)

– Experienced ISYS® Field Case Managers (FCMs) excel at coordinating communications, facilitating and assuring timely services and in helping to assure compliance with appropriate treatment protocols.


Telephonic Case Management (TCM)

– By applying ISYS®’ CaseSmart®approach which includes….intensive and pro-active attention to each case’s unique needs, good judgment, strong and effective communication skills, timely case monitoring and a constant focus on Return-to-Work opportunities so that constructive injury outcomes can be achieved.


Catastrophic Medical Case Management (CAT)

– Catastrophic and complex injuries and illnesses present unique challenges requiring case managers with special skills, temperaments and experiences. Such cases pose many questions for the seriously injured and disabled person, their family, their employer and the many professionals involved.


Rush Field Case Management (FCMs)

– Immediate identification of catastrophic or crisis related issues

– Immediate Case Manager (CM) Assignment and action

– Focused, timely, informed and goal oriented medical management, involving all impacted parties in an understanding, compassionate and professional manner

– Use of highly experienced, credentialed case managers who employ CaseSmart® solutions to achieve positive return to work solutions


Life Care Plans (LCPs)

– Provides a concise plan for current and future needs with associated costs for individuals who have experienced a catastrophic injury or have chronic care needs

– Document is based upon published standards of practice, comprehensive assessment, data analysis and research

– Comprehensive plan of care and associated costs


Education Services

– Dynamic continuing education courses designed for workers’ compensation professionals, nurses, case managers, and related professions

– Online Courses, Webinars, Live Seminars, and customizable Onsite In-services to meet individual and organizational education needs

– All courses meet or exceed regulatory and industry standards

Injured workers Rate ISYS® Case Managers 4.7 / 5 Stars

ISYS® provides Nurse Case Management (NCM) services throughout:

● California (CA)

Coverage statewide including Los Angeles (LA), Orange County (OC), Riverside (RIV), San Diego (SD), Sacramento (Sac), San Francisco (SF), Fresno/Central Valley and all other regions throughout the state

● Nevada (NV)

Coverage statewide including Las Vegas (LV), Reno, Washoe County, and all other regions throughout the state

● Arizona (AZ)

Coverage statewide including Phoenix, Tucson, Flagstaff, Lake Havasu, Grand Canyon, and all other regions throughout the state

● New Mexico (NM) 

Coverage statewide including Albuquerque, Santa Fe, Las Cruces, Roswell, Farmington, Hobbs, and all other regions throughout the state

● Texas (TX)

Coverage statewide including Dallas, Houston, Austin, San Antonio, Lubbock, El Paso, McAllen, Fort Worth, and all other regions throughout the state

Nurse Case Management (NCM) referrals can be submitted online or by emailing [email protected].

These are some of the voluntary comments from the thousands of
Injured Workers, Employers, Public Agencies, TPA’s and Insurance companies who we proudly serve.







Using skilled, credentialed and experienced Professionals, ISYS® offers creative and effective problem solving to meet your Medical Case Management, Return-to-Work, and Education Services needs. To request more information on our services, please complete the form below:

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Corporate Office

2601 Saturn Street, Suite 300, Brea, CA 92821

Phone: 800-992-8100 | 714-521-7656  Fax: 877-992-0191