Claims Professional and Case Manager Education, Training, and CEUs
ISYS® provides both in-person and online continuing education for employers and organizations seeking quality training for their teams. Through our educational division, CareerSmart® Learning, we partner with healthcare systems, insurers, and long-term care providers to deliver accredited, evidence-based e-learning that supports employee development, simplifies compliance, and enhances care delivery and claims outcomes. Training is available on topics ranging from certain claim types, such as Catastrophic Claims Management, Psychosocial Barriers Impacting Claims Outcomes, Traumatic Brain Injury, Carpal Tunnel Syndrome, Chronic Pain, and Industrial Knee Injuries, just to name a few, in addition to related industry topics like the Aging Workforce, Impact of Obesity on Workers’ Comp Claims, the Opioid Dilemma, and Understanding California Work Comp Denials, Disputes and Appeals. For all our educational offerings, you will be provided with a Certificate of Completion to be used for meeting license and certification renewals, including any required state or industry association vendor approval numbers, if applicable. ISYS®, through its educational division CareerSmart® Learning, is approved to offer CE credit to workers’ comp claims professionals in California, Nevada, and Texas and is approved to offer Nurse (RN, LVN, etc.) and Certified Case Manager (CCM) contact hours in all states.
CareerSmart® offers CE subscription packages and enterprise LMS partnerships tailored to healthcare professionals, including nurses, social workers, case managers, rehabilitation counselors, claims professionals, long-term care staff, assisted living professionals, and CNAs. All offerings are accredited by nationally recognized agencies such as ANCC, CCMC, CRCC, NASW, and NAB.
We know every organization is different, so we don’t offer cookie-cutter solutions. From customized course paths based on licensure and roles, to white-labeled learning platforms, audit-ready reporting, and dedicated account support, we work with you to implement CE that fits your workflows and operational goals.
To request an in-person claims professional and/or case manager CE training, please reach out to your Customer Relations Department representative or complete this Contact Us form, and a Representative will follow up with you.
To access any online claims professional and/or case manager CE training, please click on the buttons below to visit the course catalogs offered by our educational division, CareerSmart® Learning.
Injured Worker Education
ISYS® Case Management works creatively and intensively to provide case management solutions that have a positive impact on the injured workers we serve. Critical components to effective case management are education and empowerment. The workers’ compensation system can be very confusing and challenging for injured workers, especially when there could be a language barrier or other psychosocial barriers present impacting the person’s ability navigate the system and engage in treatment plans aimed at recover and return to work. The first step in mitigating such barriers and to building a trusting relationship among all parties in the wokers’ comp process is to educate. To better understand the role and positive impact a Nurse Case Manager can have, click on the relevant informational pamphlet here:
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